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The visit

How we handle this visit

This is the most delicate request we get. Usually it's someone who lightened their hair at home, or left another salon with brittle hair, and wants it fixed right away.

With this kind of hair, we don't improvise: we always do a strand test and lay out the path in stages. Lightening already-damaged hair in a single session is the fastest way to end up cutting it all off.

And we tell you the uncomfortable truth: what's broken doesn't recover, it gets cut. A treatment improves look and manageability, but it doesn't rebuild a broken strand. We'd rather lose the sale than promise that.

  • In stages
  • Strand test
  • Honest answers
What we solve

Needs we cover

Each one is handled by a specific salon service, agreed on before we start.

  1. 01 A strand test before any chemical service
  2. 02 A multi-stage color plan
  3. 03 Bond-repair treatments
  4. 04 Trimming damaged ends
  5. 05 A clear answer on what's possible and what isn't
  6. 06 An at-home routine that won't make it worse
Services

Services for this visit

The ones we use most often here. Each service page details what's included.

Sound familiar? Reach out before you book.

Ask about your hair
Other visits

We also take care of

Empty beauty salon with black styling chairs, round mirrors and warm light

Regular maintenance

The client who comes in every four to six weeks.

  • Maintenance
  • Predictable
  • Same stylist
Empty beauty salon with black styling chairs, round mirrors and warm light

Special occasions

There's a date on the calendar and no room to improvise.

  • Fixed date
  • Trial run
  • On location